Direct energy light policy company

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Choose Direct Energy

Direct Energy is dedicated to helping you choose the right energy solutions for your unique needs. Find the perfect fit with our electricity and natural gas plans today.

A smarter, safer home

Home security, automation and efficiency at your fingertips. Protect your peace of mind with an exclusive offer from our partner Vivint.

25 energy-efficient tips for lower electricity costs

Discover practical, energy-saving tips to reduce electricity costs and increase efficiency at home or business. Knowledge is power, literally!

Download the app

Get the Direct Energy app to easily pay your bill, manage your account, keep an eye on your usage, refer friends and more.

Choose Direct Energy

Direct Energy is dedicated to helping you choose the right energy solutions for your unique needs. Find the perfect fit with our electricity and natural gas plans today.

A smarter, safer home

Home security, automation and efficiency at your fingertips. Protect your peace of mind with an exclusive offer from our partner Vivint.

25 energy-efficient tips for lower electricity costs

Discover practical, energy-saving tips to reduce electricity costs and increase efficiency at home or business. Knowledge is power, literally!

Download the app

Get the Direct Energy app to easily pay your bill, manage your account, keep an eye on your usage, refer friends and more.

Please verify your service location to access this:

Prepaid electricity puts you in control

No long-term contract, no credit check, no deposit. Direct Energy has the same-day*, no-hassle peace of mind you’re looking for in a prepaid plan.

Pay as you go, your own way

These tools make it easier than ever to manage your account.

Easy payments

Our prepaid energy plans make paying a breeze. Pay on your terms — online, in person or over the phone.

Easy reminders

We'll text you or send you an email when it's time to add money to your prepaid energy account.

Easy service

Get same-day electricity service* after your first payment and easily manage your account online.

Easy tracking

See how much you're using so you can stretch your dollar even more.

Easy payments

Our prepaid energy plans make paying a breeze. Pay on your terms — online, in person or over the phone.

Easy reminders

We'll text you or send you an email when it's time to add money to your prepaid energy account.

Easy service

Get same-day electricity service* after your first payment and easily manage your account online.

Easy tracking

See how much you're using so you can stretch your dollar even more.

Bright Choice

No long-term contract, no credit check and no deposit.

No early termination fee! Cancel your plan at any time.

A variable-rate electricity plan lets you take advantage of seasonal pricing.

Get your Bright Choice plan in 3 easy steps

Enter your ZIP code

Select Bright Choice

"Very transparent company. The price I received was good. Never a problem with electricity."

"36 months rate lock has been HUGE savings. Service has been reliable with no problems during first year."

"I love my electric company. Friendly employees and I have had the same service for 11 years."

Why choose prepaid electricity?

Pay-as-you-go plans allow you to track your usage and keep tabs on your spending, so you’re always in control.

Same-day electricity, no deposit required

Get same-day service* after your first payment and easily manage your account online.

The right tools for you

Track your daily and monthly usage, get reminders when it's time to make a payment and more.

Pay as you go

Keep your budget balanced by paying your electricity bill in advance. Plus, there’s no deposit required.

With no deposit, no credit check, and no long-term contracts, it's easy to see why a pay-as-you-go energy plan could be the right choice for you.

Frequently asked questions

• About prepaid electricity
• Prepaid electricity payments

What is prepaid electricity?

Prepaid electricity lets you buy electricity as you need it. There is a minimum payment of $30.00 that will be required to start service. While there is no long-term contract term, the price is comparable to other plans in the market. You pay for your electricity upfront, and then receive daily account balances and usage updates via text message or e-mail. Payments can be made online, by phone, or at one of our authorized payment centers.

What are the benefits of prepaid electricity plans?

Prepaid electricity has many benefits. While there is a minimum payment of $30.00 required to start service there is no credit check, no long-term contract, and no monthly bill. You can pay with a credit card online and by phone, or pay with cash at several convenient authorized Pay Stations. Checks are not accepted by any payment channel.

You receive daily Account Updates so you know your balance and usage, which helps you manage your energy costs. We begin alerting you three to seven days prior to when your account balance is estimated to reach zero. You can choose email or text messages as your communication preference. You won't have to deal with any missed or lost mail.

Finally, you can manage your account information with our free Online Account Manager.

Can I get service the same day I sign up?

Yes — you start by selecting a start date for your service to begin.

Then, in order to activate your account, you must make an initial minimum payment of $30.00 immediately after you sign up for a prepaid electricity plan. You can make your first payment over the phone at the end of your enrollment or in person at an authorized pay station to ensure your electricity begins on your requested start date.

IMPORTANT: If you plan to make your first payment online, you will not be able to do so until the next business day, which may delay your service start date.

What information do I need to sign up for a prepaid plan?

When you begin enrollment, the first thing we check is whether your service address has a provisioned smart meter. As long as you or anyone else in your household is not designated as critical care or chronic condition and you have a text-capable cell phone or a valid email address, you can sign up for a prepaid plan.

How do I make a payment?

You can pay by credit card online and by phone, or pay by cash at many conveniently located authorized Pay Stations. We do not accept checks through any payment channel.

How do I know when it's time to make a payment to my account?

You will get daily Account Updates so you know your balance and usage, which can help you manage your energy costs. We will also send you a warning notice three to seven days before your account balance is estimated to reach zero. You can choose email or text message as your communication preference.

What happens to my account balance when there is an extreme weather emergency?

If at any time a deficit balance is equal to or greater than $50.00 due to an extreme weather emergency or under billing, you may be eligible to enroll in a Deferred Payment Plan. You must contact Customer Service to request enrollment in a Deferred Payment Plan.

You must repay your deficit balance over time as part of future payments, with 25% of all future payments being used to pay the outstanding deficit balance until the deficit balance is fully paid.

Failure to adhere to the terms agreed to in a Deferred Payment Plan will result in the entire outstanding amount of the deficit balance becoming immediately due and included into your account balance. If this results in your account balance being equal to or less than $0.00, Direct Energy may request that your TDU interrupt your electricity service.